When Ian returned to Glasgow after several years away, he was seriously unwell, experiencing homelessness and unsure how to access support.
While he was in hospital, Ian was introduced to David from The Marie Trust’s Hospital Outreach Service. David helped him understand the support available, complete forms that had felt overwhelming and connect with housing, welfare and counselling services.
“The first thing he gave me was hope. He made me believe that things were going to get better.”
Ian explained that ill health and homelessness had affected his confidence and independence. At first, he needed significant practical support, but David also helped him develop the knowledge and confidence to begin managing things for himself.
“He gave me information that I otherwise wouldn’t have known, so I could go on without always having to rely on someone else.”
Ian has since moved into a permanent home and begun counselling through The Marie Trust. He is also completing training with the aim of using his own experiences to support other people affected by homelessness.
“I want to be able to help someone the way I was helped. I’m living proof that things can change.”
Ian described the difference that consistent, compassionate support made:
“The doctors made me better physically. David helped me find the belief and strength to move forward.”
Today, Ian is settled in his new home and looking towards the future with renewed confidence.
The main details and quotations above are grounded in the interview transcript, including his hospital referral, help completing forms, move into a permanent home, counselling referral and peer-support ambitions.